Full job description
Hyderabad | Work From Office | Rotational Shifts
Are you an experienced professional looking to build a successful career in the International BPO / Customer Support industry?
We are hiring skilled, customer-focused, and detail-oriented professionals for our Chat & Email Support team. If you have experience handling customer interactions through written communication and thrive in a fast-paced environment, this opportunity is for you.
Immediate Openings for Experienced Candidates
Bulk Hiring in Progress – Limited Positions Available!
Eligibility Criteria:
Experienced Candidates Only
Minimum 12 Months of Experience in Non-Voice Process (Chat Support / Email Support / Back Office Customer Support)
Excellent Written English Communication Skills
Prior experience handling Dual Chats or Multiple Concurrent Chats is highly preferred
Ability to manage customer queries efficiently while maintaining quality and accuracy
Strong Customer Service, Problem-Solving, and Decision-Making Skills
Basic Computer Knowledge is Mandatory
Working knowledge of MS Office (Word, Excel & PowerPoint) and modern operating systems preferred
Comfortable working in Rotational Shifts & Work From Office Environment
Screening Parameters:
✔ Experience in Chat & Email Support Process
✔ Ability to handle Dual Chats / Triple Chats simultaneously
✔ Typing Speed, Accuracy & Written Communication Assessment
Customer Handling and Issue Resolution Skills
Salary Package:
CTC Up to ₹4.33 LPA (Based on Experience, Skills & Interview Performance)
Perks & Benefits:
Free Two-Way Cab Facility (Within 30 KM Radius)
5 Days Working | 2 Rotational Week Offs
Opportunity to work with International Customers
Excellent Career Growth Opportunities
Professional & Employee-Friendly Work Culture
Selection Process (Virtual):
HR Screening Round
Operations Round
Written Communication Assessment
Typing Test
Interviews will be conducted virtually
Immediate Joiners are Highly Preferred!
If you have relevant Non-Voice experience and are looking for a rewarding career opportunity in an International Customer Support environment, apply now and take the next step in your professional journey.
Pay: Up to ₹430,000.00 per year
Benefits:
- Flexible schedule
Application Question(s):
- What is your typing speed wpm
Education:
- Bachelor’s (Required)
Experience:
- Email / chat process: 1 year (Required)
Location:
- Hyderabad, Telangana (Preferred)
Shift availability:
- Night Shift (Required)
Work Location: In person